FAQs
Q1. How can I find the right charger for my e-bike/scooter/etc?
Answer: There are 3 ways to find your charger.
- A) By Brand
when pointed to "Buy Battery Charger", select the brand you are looking for - B) By Specification (ie voltage)
when pointed to "Buy Battery Charger", select the voltage accordingly - C) By search charger model ID from your old charger
input the keywords into the search bar on top - If you still not able to find the charger, please chat with us (click the icon on the bottom right corner)
Q2. How long does it take for delivery?
| UK (Mainland) | Item(s) usually arrive the next day if your postal address is within the UK mainland. |
| Scottish Highlands, Northern Ireland & other UK |
The delivery would usually take 1-3 days |
| European Countries, Australia & USA | The delivery would usually take 7 days to arrive. |
| Other parts of the world | Delivery time are various depends on the country and the services available. |
| Self Collection | You can also pick up from our Sheffield Warehouse (Mon-Fri 8.30am - 6.00pm & Saturday: 9.30am - 1.30pm). Please contact us for an appointment. |
reviews
I originally bought my chair to use on holiday because of its design etc it could be easily taken in aircraft etc. Tenerife is very hilly in generally so I also bought a spare set of batteries. Everything worked brilliantly. I have also travelled...
Source | Mr. B Shugrue
Excellent service, really quick replies giving accurate information and no hard sell
Source | Neil Tanner
Bought my daughter a chair a while ago. Recently had a problem which was sorted straight away and only charged cost of parts. Excellent company would highly recommend product and after sale service.
Source | Mrs K. Deakin