Delivery & Returns


Next day delivery available.

If you have placed your order before 2.30pm we will dispatch your order the same day using one of our trusted national couriers. If your order was placed after 2.30pm your item will be dispatched the following working day.

Normally you will receive your item within 2 working day. (North Ireland, Scottish Highlands and Scilly Isles are not covered).

Also, you can pick up directly from our Sheffield Warehouse for FREE.

UK (Mainland) Item(s) usually arrive within 2 working days if your postal address is within the UK mainland.
Scottish Highlands,
Northern Ireland & other UK
The delivery would usually take 2-4 days
European Countries, Australia & USA The delivery would usually take 7 days to arrive.
Other parts of the world Delivery time are various depends on the country and the services available.
Self Collection You can also pick up from our Sheffield Warehouse S9 2LQ
(Mon-Fri 9.30am - 5.00pm). Please contact us for an appointment.


If you wish to return or cancel your order, please let us know within 14 days of placing your order.

In order to return an item you have purchased with us you must return it in its original packaging and in a re-saleable condition. Prior to returning your item you should always contact our customer service so that we can provide you with a returns number for your order; this allows your returned parcel to be connected to our system for a refund.

Once you have received your returns reference number you may return your item back at your own cost or you may use on of our collection services, returning charge of at least £90.


I originally bought my chair to use on holiday because of its design etc it could be easily taken in aircraft etc. Tenerife is very hilly in generally so I also bought a spare set of batteries. Everything worked brilliantly. I have also travelled...

Source | Mr. B Shugrue

We purchased the wheelchair to use in addition to my regular chair, so I’m not using it every day. We did take it away for a couple of weeks over Christmas and New Year and it performed brilliantly. I really like it. Having a versatile wheelchai...

Source | Mr. N Merrick

Fantastic service. very helpful in selecting what was best for me. highly recommend.

Source | Mr. S Birch