Contact & FAQs
Need help? Don't hesitate to get in touch.
Q1. How can I find the right charger for my e-bike/scooter/etc?
Answer: There are 3 ways to find your charger.
- A) By Brand
when pointed to "Buy Battery Charger", select the brand you are looking for
- B) By Specification (ie voltage)
when pointed to "Buy Battery Charger", select the voltage accordingly
- C) By search charger model ID from your old charger
input the keywords into the search bar on top
- If you still not able to find the charger, please chat with us (click the icon on the bottom right corner)
Q2. How long does it take for delivery?
|Item(s) usually arrive within 2 working days if your postal address is within the UK mainland.
Northern Ireland & other UK
|The delivery would usually take 2-3 days
|European Countries, Australia & USA
|The delivery would usually take 7 days to arrive.
|Other parts of the world
|Delivery time are various depends on the country and the services available.
|You can also pick up from our Sheffield Warehouse S9 2LQ
Mon-Fri 9.30am - 5.00pm, please contact us for an appointment.
Fantastic service. very helpful in selecting what was best for me. highly recommend.
Excellent service, really quick replies giving accurate information and no hard sell
Bought my daughter a chair a while ago. Recently had a problem which was sorted straight away and only charged cost of parts. Excellent company would highly recommend product and after sale service.